Shipping

Shipping

Shipping & Delivery

Last order dates for guaranteed Valentine’s delivery:

Name & Bespoke Jewelry: 23:59 (PST) Tuesday 24th January

All other orders: 23:59 (PST) Thursday 9th February

All orders are shipped fully tracked with DHL. Tracking details will be emailed to you shortly after placing your order, with instructions on how to track. Please check your junk, spam or promotional inbox as some emails may be delivered here.

We aim to dispatch your order within a working day and if there are any delays you will be notified.

Name Collection

For custom name orders you will receive regular updates on your order and a shipping confirmation email when your order is ready to be dispatched. Please note our custom name orders can take up to 4 weeks to be delivered from your order date. For more information please visit our Help Centre here. 

Please ensure that your customizable name order has the correct spelling, some of our customizable products are case sensitive and all customized orders cannot be corrected once submitted.

Last order dates for guaranteed Valentine’s delivery:

Name & Bespoke Jewelry: 23:59 (PST) Tuesday 24th January

All other orders: 23:59 (PST) Thursday 9th February

DHL SHIPPING: $5.99 - Free for orders over $85

Arrives within 5-9 working days.

DHL EXPRESS: $9.99

Arrives within 1-3 working days.

All shipments are fully tracked with regular updates via DHL.
No duties or taxes will be charged on orders below $800.

Last order dates for guaranteed Valentine’s delivery:

Name & Bespoke Jewelry: 23:59 (PST) Tuesday 24th January

All other orders: 23:59 (PST) Thursday 9th February

DHL EXPRESS SHIPPING: $15.99 - Free for orders over $85 

Arrives within 3-7 working days.

All shipments are fully tracked with regular updates via DHL.