All orders are shipped fully tracked. Tracking details will be emailed to you shortly after placing your order, with instructions on how to track. Please check your junk, spam or promotional inbox as some emails may be delivered here.
We aim to dispatch your order within a working day and if there are any delays you will be notified.
For custom name orders you will receive regular updates on your order and a shipping confirmation email when your order is ready to be dispatched. Please note our custom name orders can take up to 4 weeks to be delivered from your order date. For more information please visit our Help Centre here.
Please ensure that your customizable name order has the correct spelling, some of our customizable products are case sensitive and all customized orders cannot be corrected once submitted.
Christmas Shipping for Guaranteed Christmas Delivery
Custom/Name Jewelry: Order with express delivery before 4PM PST 12th December for mainland US.
Non Custom Jewelry: Order with express before 23:59 PST 18th December for mainland US.
USPS STANDARD: Free for all orders
Arrives within 5-11 working days.
Arrives within 1-3 working days.
No duties or taxes will be charged on orders below $800.